Cannot submit answers

June 28, 2019PTE APEUni

Cannot Submit Answers

APP APP

• If it is an audio answer, check if the audio has any sound; a blank audio cannot be submitted.

• Try to switch your network to mobile 4G network.

• Check if the APEUni app is able to submit answer, download "PTE APEUni" app from : https://www.apeuni.com/home/index?locale=en

WEB WEB

• If it is an audio answer, check if the audio has any sound; a blank audio cannot be submitted.

• Try to switch your network to mobile 4G network.

• Check if the APEUni website is able to submit answer, try it from :https://www.apeuni.com/practice/speaking?locale=en&menu=all&model=read_alouds&num=1

TIME OR TIMEZONE Fix device's time or timezone

• This error occurs during audio answer submission or AI scoring.

• It happens because your device's time or timezone has been set incorrectly.

• To fix this, please correct your your system time and timezone and refresh the page to record new audios.
Adjust TimeZone Setting:
Windows Guide: https://www.thewindowsclub.com/set-time-zone-automatically-windows-10
Mac Guide:https://support.apple.com/en-ke/HT203413 However, sometimes, the system automatic timezone adjustment could also be wrong, please google your correct time and timezone.

• You may also try to set your time and timezone to China Beijing time ( Check Current China Time: https://www.worldtimeserver.com/current_time_in_CN.aspx ); China's timezone is UTC+8